Useful resources & links

Crystal Palace Town Team is a voluntary group of local traders, community groups, residents and local authority councillors set up to promote and improve the social, economic and environmental well-being of the neighbourhood area of Crystal Palace and Upper Norwood. 

We have come together during this time of crisis to help support the local community and economy by signposting residents to local traders and services providers who are safely providing goods and services.

Government resources

Please use this UK Central Government link ( for the latest UK-wide directives, including social distance guidelines.

This also includes links to the latest advice on employment and financial support and other important information for businesses.

​Subscribe to UK central government daily e-bulletin for businesses here

Put safety first

A useful BBC Science article on safety precautions you can take for home-deliveries and take-aways (27 March 2020).

West Norwood BID (Station-to-Station) has produced helpful resources on social distancing and community protection for small retail businesses. (18 April).

New UK government-issued safety in workplace guidelines issued for multiple settings including shops, food outlets, offices, in-home services and home delivery (11 May).

Local authority resources

Key points of contact for Covid-19 businees support, based on the London borough location of your business (NB registered location)

These resources are being kept updated regularly by local authorities.


Economic Development:​

Council general advice link

Council business advice:

Subscribe to Croydon business e-bulletin


Contact: Economic Development unit, John Bennett (Head of Economic Inclusion) 

Nabeel Khan (Director Economic Development)

​Council general advice web link

Council business advice

Sign up to Lambeth e-bulletin 



Council general advice link

Sign up for e-bulletin

Other boroughs

If your business is registered in Southwark or Lewisham, please refer to those local authority websites.

Southwark business and employer support

Lewisham business and local economy advice

London-wide support for business

Businesses: this is a recommended support resource for you with useful links

Nationwide support for business

Federation of Small Businesses is lobbying and offering many useful services to non-members (including self-employed). Special Covid-19 service / FAQs via Federation of Small Businesses/FSB 

Subscribe to FSB newsletter.

Employment, self-employment, charities, community groups, artists and arts organisations

Martin Lewis of is an acknowledged expert on all things money related and he has clear advice on all employment issues and funding for the self-employed here.

The community organisation Friends of Gipsy Hill have created a COVID-19 list of resources which cover local Mutual Aid groups, business support, local authority helplines and other community groups – it is really excellent and you can find it here.

Funding for charities and community organisations is also key to help these organisations stay afloat and support the most vulnerable in our society. The Small Charities Coalition is free to join and has great resources here. The National Council for Voluntary Organisations (NCVO) has advice and support on funding and other support for charities and community organisations here.

Art and culture are more important than ever in this time of crisis and lockdown but artists and arts organisations are struggling to survive. If you are part of this sector then head over to Arts Professional here for their Covidculture information page with tons of great support and information and follow the hashtag #covidculture on Twitter. The Audience Agency also has a resource hub that may be of use here. Finally if you are an arts freelancer check out this list of crowdsourced resources.


The specific area for BUSINESS updates and support can now be found here (